How long does it take to setup my account?
Just a couple minutes. You can start fundraising almost instantly using a PayPal account. Credit Card and Bank payments require a simple electronic approval process that typically takes less than 24hrs.
Do I have to sign a contract?
No. Service Level Agreements (SLAs) are available for our Enterpise customers.
Do you support multiple currencies?
Yes. You can setup multiple sites under a single GiveCloud account (all of which are connected) and link to donation forms in specific currencies. Each currency would connect to a separate payment processor and issue it's own tax receipts, depending on the tax laws.
Need help setting up your account?
Enterprise on-boarding is available on all packages and includes a dedicated account manager, phone support and virtual training for $2,400.
Do you integrate with WordPress?
The spirit of GiveCloud is to replace tools like WordPress with a single integrated solution. However, many organizations will launch their GiveCloud account as a sub-domain of their main website. For example: give.localnonprofit.org. You can use a JS snippet to share data (shopping cart totals, logged-in user, etc) between your GiveCloud account and your WordPress site, as long as they are hosted on the same domain.